While we are always honored to support our clients and industry friends, our ability to offer donated products and services is limited. Effective January 1, 2020, Party Time Rentals will donate, with 60 days advance written notice, support for up to One Open House per year. The level of support depends on the customer’s loyalty status with Party Time Rentals. All Open House donations are limited to Party Time product that is in-stock and available for the requested day.
Open House rental items will ONLY be delivered Monday – Friday during standard work hours. Delivery is unavailable, except under special circumstances and with pre-approval, in April, May and October. Standard delivery fees will apply, and after hours support, and additional fees for work outside of the standard work day must be paid by the requesting client. Setup support may be provided but labor fees will also be applied. Tabletop Open House requests totaling less than $500 can be picked up at one of our Party Time’s Warehouse. Any exceptions to the policy will be considered on a case-by-case basis. Open House Support is limited to PTWINE and Loyalty Level Members. If you are not a PTWINE member and do not have loyalty level status with Party Time Rentals, please contact us about joining!
Open House Support Orders that are donated partially or in full are subject to a non-refundable 20% damage waiver that must be paid at the time of the item reservation.
Submission of this form does not guarantee availability of products or approval of support. A Party Time Rentals Representative will contact you with more information and availability within 3 business days. No phone solicitations, please.